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Frequently Asked Questions

We Are Here To Help You With Any Questions You May Have

About your order

KK Focus provide various OEM and ODM services for our customer and partner. We are able to offer any design, size and rare shapes upon request, including opening the new mold.

Usually, our MOQ is 1000 pieces for each type. BUT we can accept lower quantity for your trial order.

Sure. We usually charge the sample fee, which will be refunded in your bulk order. The air freight is collected, or you pay us the cost in advance.

Existed samples are shipped with 3 working days and may take up to 5 days to be delivered. It takes 10-15 days if you want to make customization.

In general, the lead time for production will be approximately 45 days upon the receipt of your down payment.

We are following the strict quality standards of global regulations and norms, including FDA, LFGB. our products are checked and tested for cadmium and lead by SGS International laboratories.

Every single production, up to 30 work steps, is inspected by our craftsman.

Each of our product will be also checked before packaging and shipping.

Using Your Enamelware

It can be easy cleaned by hand as well with warm, soapy water, due to its smooth, non-porous surface made of glass. Just don’t use a scourer!

Absolutely YES. Enamelware is designed to be used in the oven and on a hob, including flame and induction hobs, maximum recommended temperature at 220 °C.

Yes. Our enamelware is extremely durable and can withstand freezing temperatures. Please note that hot enamelware should not be placed directly into the freezer.

Microwaves cannot penetrate metal. Enamelware is made from steel, so its metallic properties are not suitable for microwaves.

Our products are extremely long-lasting with right care and use.

Need Help?

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Feel free to contact me, and I will contact you within 1 working day, please pay attention to the email with the suffix “@kkfocus.com”